Return Policy

Last updated: September 3, 2025

At Mozet Supplies, we take pride in offering high-quality sewing supplies and components. Because many of our items are cut-to-length, custom-packed, or intended for manufacturing use, we are unable to accept returns in most cases. Please review the following carefully before placing your order.

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General Policy

• All sales are final. Returns are not accepted except under extenuating circumstances.

• If you believe your situation qualifies, please contact us using the form on our website within 7 days of delivery.

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Eligibility for Return or Exchange

A return, exchange, or in-store credit may be considered if:

• The item is unused, in its original condition, and in its original packaging.

• The item was received damaged, defective, or incorrect due to our error.

We do not accept returns for:

• Cut yardage (fabric, webbing, zipper tape, etc.)

• Special orders or custom-sourced products

• Sale or clearance items

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Refunds & Credits

• Refunds are not provided. If approved, we will issue in-store credit or a product exchange.

• Shipping costs are non-refundable. Customers are responsible for return shipping unless otherwise agreed in writing.

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Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We may require photos of the product and packaging to process a replacement or credit.

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Contact

For questions about our Return Policy, please use the Contact form on our website.